Answered By: Sawyer Library Reference
Last Updated: Apr 20, 2017     Views: 7

Sorry for your frustration!  The HttpHandler error (in SocINDEX or other EBSCOhost databases), looks like this

and usually indicates one of two possible problems.


First, it could be a cookie/browser problem, so try backing up, clearing cookies in your browser and clicking the link for the item again.  You can also try a different browser.

However, there is a second possiblity and that is that the database lost access to the book.  If clearing cookies does not work, please let us know exactly what the book/title is that you are trying to access.  We will need to investigate the issue further.

Thanks.

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