Answered By: Sawyer Library Reference Last Updated: Apr 20, 2017 Views: 10
Sorry for your frustration! The HttpHandler error (in SocINDEX or other EBSCOhost databases), looks like this
and usually indicates one of two possible problems.
First, it could be a cookie/browser problem, so try backing up, clearing cookies in your browser and clicking the link for the item again. You can also try a different browser.
However, there is a second possiblity and that is that the database lost access to the book. If clearing cookies does not work, please let us know exactly what the book/title is that you are trying to access. We will need to investigate the issue further.
617.573.8532 (Reference Desk)