Answered By: Sarah Griffis
Last Updated: Apr 20, 2017     Views: 66

If after trying all of the suggestions on this page, you still cannot access a database from off campus, please contact

  • In your email, please include the following information:
  • The exact URL of the error page from the top of the browser
  • The exact text of the error message
  • What operating system your computer runs
  • Which web browser and version you are using
  • Your ISP (internet service provider)
  • Please confirm that you are not in a firewalled work environment somewhere.

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